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Preparing for Arrival

Get ready for your trip and what to expect on arrival with these helpful tips below.

Does every driver have to be there on pick up of the campervan?
Yes. Each driver needs to present their full, valid driver’s license upon collection of the campervan (photo copies are not accepted) and all drivers are re...
Thu, 22 Nov, 2018 at 10:34 PM
What time should we arrive to collect our campervan?
Your campervan can only be collected within the branch operating hours.  When making your booking, ensure that you do select the time slot that best suits ...
Thu, 22 Nov, 2018 at 10:35 PM
What should I expect on arrival?
We recommend that you allow one hour for the collection process. You will need to bring with you, your valid drivers license and, if this is in another lang...
Thu, 22 Nov, 2018 at 10:37 PM
If our flight arrives late, can I pick up after hours?
If, due to unforeseen circumstances, you wish to collect your vehicle after business hours, you must first get approval from our Booking Hosts. Subject t...
Mon, 24 Jun, 2019 at 10:35 AM
Can we leave/collect our campervan at the airport or can you deliver it?
Campervans must be collected from and returned to the branch confirmed for your booking.
Thu, 22 Nov, 2018 at 10:39 PM
New travel rules for New Zealand
The New Zealand Government has introduced a new travel requirement for some visitors and transit passengers. It’s called the NZeTA (New Zealand Electronic T...
Tue, 11 Jun, 2019 at 4:57 PM