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Booking & Accident Liability
What is included in my New Zealand campervan rental rate?
What is included in my Australian campervan rental rate?
What is the minimal rental period?
Do we pay Goods & Services Tax?
How are the rental (hire) days charged?
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Fees & Charges
What are the location/one-way fees for my New Zealand rental?
What are the location/one-way fees for my Australian rental?
Are there any additional fees for picking up my campervan on a public holiday in New Zealand?
What is the Credit Card Authority?
Is the Liability Deposit refundable and how quickly is it refunded?
See all 8 articles
Do multiple campervan rentals qualify for discount, including if bookings are in two countries?
Do you offer long hire discounts?
Do you offer senior citizen discounts on maui motorhome bookings?
Liability and Liability Reduction Option
What is Vehicle liability?
What is the Liability Deposit?
Is the Liability Deposit refundable?
What is the Liability Reduction Option?
What is the credit card administration fee in New Zealand?
See all 6 articles
Changes/Cancellations to Booking
Can I change the drop-off destination during my hire?
Can I change the campervan that I originally booked?
What happens if I cancel my Australian booking - what are the cancellation fees?
Can I change the return date during my hire?
What happens if I cancel my New Zealand booking - what are the cancellation fees?
Additional Products and Services
What does the Express Return Pack include?
Are there additional fees for extra drivers?